About US:

Osama Bakir PMP, P.Eng, Masc.
President and CEO
PMCTQuest
+1(647) 448 28 34 Canada
(968) 99 26 28 31 Oman
osama.bakir@pmctquest.com

With more than twenty years experience in various diversified management positions, Eng. Osama has gained strong skills and expertise in implementing the best practices of the PMI project management processes and procedures, while managing and consulting large scale programs and projects in order to gain successful results and exceed customers’ satisfactions.

Eng. Osama is an experienced Program Management Consultant, Certified Project Management Professional, talented and highly accomplished Information Technology Professional, with extensive background in Project Management consistently supporting organizational strategic plans, goals and objectives, business process engineering, policies development, and ability to liaison between technical and non-technical managerial persons to meet the overall organizational Vision with the alignment of its Mission in the fields of Telecommunication implementation management, Information Technologies project management, and many other engineering management industries including several vital Infrastructure sectors.

Eng. Osama holds Masc. in Computer Systems Management and Information Technology from USA, and Masc. in Transportation Engineering Planning from Canada. He is a Certified Project Management Professional (PMP), Certified IT Project Management, Certified PPM (Pragmatic Product Management) Professional, Authorized Primavera Planning and Scheduling Project Management Instructor, and Registered Certified Professional Engineer (P.Eng.), Ontario, Canada

Eng. Osama has assumed many professional assignments and successfully managed and delivered projects in Telecom Implementation, IT Management, Engineering and Business Management. He worked as a project management expert for the Large Telecom Company in the Arabian Gulf Area where he delivered a large scale deployment of Project Management Office (PMO) for the telecom projects. As a Senior Project Management Consultant, Eng. Osama has worked in the development and design of project management processes and procedures, as well trained and coached many project managers, project engineers and delivered assistance and support in project management arena from project inspection, planning, implementation to closure.

Eng. Osama has developed and conducted several “PMP Exam Prep” courses in order to prepare candidates to pass the PMP exam. His approach is very dynamic, straight to the point, and concise enough to count on for passing the exam from the first attempt. Moreover, Eng. Osama has developed, customized, and conducted many in-house and public project management courses in the field of project management and soft skills developments such as, Principles and Fundamentals of Project Management, Successful Project Management, and Managing Multiple Projects, in addition to the other Management Skills courses; such as Leadership, Effective Decisions Making, Communications Management, Time Management, Conflicts Resolutions and many more.

Eng. Osama’s expertise is very wide diversified and influenced globally in several countries, namely, USA, Kuwait, Saudi Arabia, Canada, United Arab Emirates, and Sultanate of Oman

Geraldine Khoury M. Admin.
Senior Associate Consultant

Ms. Geraldine Khoury, a Native American who for the past 14 years has lived Beirut, Lebanon, is a highly experienced Senior Business Development Consultant. Her 20 years of experience include consultancy in a wide variety of industries including but not limited to: Hospitality, Insurance, Banking, Pharmaceutical, Construction, Contracting, Manufacturing and Banking. 

Areas of expertise include management audits, corrective strategies, assessments, needs analysis, career planning, HR, organizational and management restructuring, preparation for ISO certification, Business, Marketing and Sales plans, branding, franchising and customized training.

Mrs. Khoury holds Master Degrees in Administrative Management, HR Management and Intercultural Communications from the USA.

She has assumed many professional assignments with a variety of organizations located within the Middle East, USA and Canada. Prior to relocating to Lebanon she owned and operated General Building Services in the United States.

Her approach to consultancy and training is very innovative, dynamic and efficient, offering clients the opportunity to recognize their full potential. All work is customized to better ensure individual and organizations recognize their goals and objective now and are prepared for the future.

Nada A. Abandah OPM3, PMP, MBA
Senior Associate Consultant

Ms. Abandah is a business consulting and coaching manager at Intrinsic Management Solutions, a dedicated management and organizational maturity services company.

She has been working for over 7 years in the Information Technology, Telecommunications, and Government sectors, assuming various positions.

With extensive experience in Project Management, End User Experience Enhancement, Work Flow & Business Processes Engineering, Nada brings a wealth of knowledge, presents realistic and practical solutions for day-to-day challenges.

For the past four years, Nada has been managing large scale programs for chosen clients (Including leading Telecoms, IT houses, and Government). Her practical experience in the field has made her one of the most sought after Project Management Speakers in the region.

Nada holds a BA from the University of Jordan in Marketing/ Computer Science, an MBA from New York Institute of Technology in Management. She is well active in the Project Management Field, PMP certified, as well as one of the few elite who became OPM3 certified Consultant and Assessor. Nada also possesses a number of other certificates in IT Project Management and Tools.

Rakan Saraiji    PMP
Senior Associate Consultant

Mr. Saraiji has seventeen years professional experience from the United States. His experience is focused on Project Management, software systems analysis, development, and management. The last 6 years of his experience has been with Computer Science Corporation (CSC), which is one of the top three IT Consulting/Outsourcing/System Integration organizations world-wide. While at CSC, Mr. Saraiji worked on multiple projects and covered all aspects of Projects Management. Prior to CSC, Mr. Saraiji worked as an independent consultant. Additionally, Mr. Saraiji has taught courses for George Washington University Center for Career Education - Oracle DBA Professional Certificate Program.
Mr. Saraiji is PMP certified and has a Masters Certificate in Project Management.

Eng. Akram Alnajjar    PMP, PSP
Senior Associate Consultant

Eng. Akram Al-Najjar has more than 23 years experience in Project Management. He is  a Certified “PMP” Project Management Professional by Project Management Institute (PMI), U.S.A.- 2001, a Certified “PSP” Planning & Scheduling Professional by (AACEI) the Association for the Advance of cost engineering -2007, and holds a Diploma in Construction management by Ain Shams University- 2002 in addition to B.S.C in Civil Engineering-1984.
Mr. Alnajjar is a lecturer on Managing Project Information such as Planning, Scheduling, Resource and Cost Analysis using Primavera software Eng. Akram is a Middle Eastern & Gulf and West Africa reputable consultant and trainer in K.S.A, Bahrain, United Arab Emirates, Kuwait, Oman and Egypt. He did consultations and management for multi-million Oil and construction projects in the area of Project Management, Planning and Cost Control in Iran, Nigeria and K.S.A

Dr. Munir Majdalawieh    PH.D.
Senior Associate Consultant

Dr. Majdalawieh is an Assistant Professor in the Management Information Systems / Operations Management department at the American University of Sharjah (AUS). Dr. Majdalawieh has a long Computer Science, Information Technology, Information Systems, Project Management, and Operations Management teaching experience developed through teaching in major universities in the USA and UAE. He published several papers in referred conferences in the USA.

Before joining AUS, Dr. Majdalawieh worked for over 20 years for several top 500 ranking companies in the USA including: Booz Allen Hamilton, Hewlett Packard (HP), Compaq Computer Corporation, and Digital Equipment Corporation. He held several high rank positions including: Technical director, Technical Business Manager, In Country Manager, Solutions Architect, Systems Analysts, Technical account Manager, Project Manager, and Consultant.

His more than 20 years of experience include consultancy in a government and private sectors. Areas of expertise include various facets of information, computer, and security technologies, including project management, risk assessment, Continuity of Operations, Test, Training, and Exercise (TT&E), training programs, Solutions Architect, information security, e-commerce, and network security.

Dr. Majdalawieh holds a PH.D. in Information Technology from George Mason University in Fairfax, Virginia, USA; an EMBA from George Mason University, Fairfax, Virginia, USA; and a Master Degree in Computer Science and Applied Math from Northeastern University, Boston, Massachusetts, USA.

Dr. Rashid Ali Al-Balushi    PhD, PMP
Senior Associate Consultant

Dr. Al-Balushi is a professional Program Manager with 13 years experience in managing large scale projects in various industries such as construction, IT, and telecommunications.

He is currently the Managing Director of Solutions for Integrated Projects LLC; working as a Senior Consultant and Project Director for major development projects.

Dr. Al-Balushi has a Doctor of Philosophy in Project Management from UK. He had delivered several presentations in different international conferences and seminars in the Area of Strategic Planning for Projects and Project Management.

Eng. Imran K. Malik    PMP, M.Sc.
Senior Associate Consultant

Eng. Malik is an experienced PMP certified project manager with long engineering background. He is very skilled in directing cross-functional teams of technical experts to analyze systems and processes and implement infrastructure improvements.

Eng. Malik is recognized for his leadership in planning, scheduling, risk management, and definition of scope for telecom projects. His recent work experience includes leading blended teams, procurement planning, developing and managing budgets, monitoring project standards for all deliverables, creating standards for documentation, conducting training and maintaining quality assurance throughout the project life cycle.

Eng. Malik has authored diverse management research papers that habe been accepted at International conferences in Canada, Italy, UAE, UK, USA and Tunisia.

Eng. Malik has a M.Sc. in Project Management and B.Sc. in Electrical & Electronics Engineering.

Eng. Haitham Matar   MA. Information Management
Senior Associate Consultant

Eng. Matar has a wide range of technical and business experience with its root in developing and managing solutions in different business sectors linked with strong project management and consulting skills.
Extensive hands-on experience in planning, evaluating and managing the implementation of cutting edge information solutions to address business opportunities. The application of his technical skills has always been firmly linked to a strong business focus, and an understanding of the need to combine the technical and the business needs in any project.

Eng. Matar's greatest strength is his ability to use well defined methodologies based on business feasibility and ROI analysis, to introduce new systems such as branch automation system, eBrokerage and asset management. He is also able to work closely with the customer to collect a solution business and technical requirements, build and RFP and a scoring selection criteria, develop a recommendation report and help the customer in contract negotiation.

Eng. Matar has superior strength in defining customer requirements, defining continuous improvement processes, presiding over brainstorming sessions, recognizing and accelerating per’s strengths, delegating the right task to the right person and building powerful teams that will deliver.

Eng. Matar has assumed several professional assignments, such as Consulting Services Director with Gulf Business Machines, Kuwait, Project Director/Principle Consultant with Motherwell, Australia, Software Engineer/Project Leader with InfoSci Pty and BankWest, Australia.

Eng. Matar has a MA in Information Management from the University of Western Australia and a B.Sc. Electrical Engineering from Kuwait University.

Richard Coles
Senior Associate Consultant

Richard (Rick) is called a "true internationalist", born in Toronto, Canada, and also raised in Chicago, Illinois and London, England.  He subsequently has lived and worked in 7 countries.  He lives with his wife and son in Geneva Switzerland and Muscat, Oman. Current residence outside Geneva and Oman is Brisbane, Australia and he works worldwide.  Richard is a Training Manager, Trainer & Developer, Consultant, Presenter, and Writer.
Richard also has career experience with quality companies such as Qantas, KLM, Dubai Petroleum Company (CONOCO) and Emirates Airlines. He has held highly responsible industry positions in Australia such as Sales Representative, District Sales Manager and Customer Relations Manager.  Rick was transferred to Amsterdam in 1989 as Marketing & Sales Trainer for KLM worldwide.  In 1997/8 he took a break to attend university in Australia, in order to extend his qualifications in the field of training, development, consumer relations, leadership, and sales and marketing.

Richard incorporates his valuable background into appropriate training of middle management to senior management Leadership and Management subjects. He believes in bringing innovative and creative ideas to his training that engage and enthuse his audiences worldwide. He has delivered hundreds of presentations, from small seminars, and informal one to one sales presentations, to large formal presentations for up to five hundred guests. His credibility in training subjects and as manager of training, is through actually experiencing them as an employee / manager during his career, and then translating this experience into successful delivery of presentations and classes.

Richard Coles presents the popular management radio show – “That’s Business” on 90.4 FM Radio Sultanate of Oman at 3PM every Tuesday and Saturday